IndianIncorp offers contact center management services via multiple touch points, including telephone, email, web and standard mail. In addition to the expected savings from the offshore labor arbitrage, IndianIncorp has generated significant revenues for clients through sales and collections processes and incrementally reduced costs through program enhancements (process, technology, etc.).
 Focus on Efficiency and Effectiveness
Our efficiency focus for contact center services has long been on compliance with quality service levels. Our effectiveness focus has been on the number of sales or orders per hour, first call resolutions and customer satisfaction. In addition, we have conducted extensive training sessions for our customer care personnel on U.S. and U.K. specific accent neutralization and culture sensitization.
Our contact center management services encompass
Also following are the Industry verticals we cater in BPO.
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BFSI |
Telecom |
Retail |
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Inbound Customer Service |
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Sales |
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Lead generation |
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Outbound Sales |
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Customer Service |
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Customer Service |
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Inbound Up Sales |
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Lead generation |
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End2End processing |
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Tech support |
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ITes Services.
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Custom Software Devlopment
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Web Devlopment |
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ASP.NET,PHP,X-CODE |
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SQL server |
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We have entered the age of digital technology. Computer exists everywhere from a small kiosk to giant corporate house. Amongst all the sectors, information technology is following and will pave a path for faster growth. Infact e-business is becoming the most favored word with corporate as it took over from traditional business practices.
A clear perception of the growing requirement of the corporate world in the area of IT has enabled IndianIncorp Net to develop programs of specific relevance for the present and the future.
Our mission at IndianIncorp with Technical proficiency and expertise, we cohesively integrate graphic design with web page layout, with interactive programming, with database driven content, to plan, build and deploy e- business and to emerge as one of the top IT service provider.
The business philosophy of the company is to lay emphasis on Human Values and Personal Relations. 'At IndianIncorp - Technology meets emotions and limits are higher than the sky.' Great stress is laid on proper communication, transparency and human relations, which forms an integral part of the corporate culture. At IndianIncorp, we not only develop products but we develop relationships.
We at IndianIncorp believe in teamwork. With every new day the quest for acquiring new competencies continues. Forever searching, experimenting, innovating, learning, moving ahead with our sincere efforts and dedication, shaping the future, and challenging our competencies to create new opportunities, is a never-ending process in the company
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